BNSF Agricultural Products 2022-2023 Christmas and New Year's Operating Plan

TRAIN SERVICE
This year, BNSF will observe the Christmas holiday on Saturday, December 24, and Sunday, December 25, and the New Year's holiday on Saturday, December 31, and Sunday, January 1, 2023. The BNSF shuttle holidays will be 6 a.m., Saturday, December 24, through 6 a.m., Monday, December 26, and 6 a.m., Saturday, December 31, through 6 a.m., Monday, January 2, 2023.

Christmas Holiday

Empty Shuttles
Customers with empty trains arriving at the loading facility after 6 a.m., Saturday, December 24, may elect to move their official spot time to 6 a.m., Monday, December 26. During this time frame, trains may be loaded if desired.

Loaded Shuttles
Customers with loaded trains arriving at an unload facility after 6 a.m., Saturday, December 24, may elect to move their official spot time to 6 a.m., Monday, December 26. During this time frame, trains may be unloaded if desired.

New Year's Holiday

Empty Shuttles
Customers with empty trains arriving at the loading facility after 6 a.m., Saturday, December 31, may elect to move their official spot time to 6 a.m., Monday, January 2, 2023. During this time frame, trains may be loaded if desired.

Loaded Shuttles
Customers with loaded trains arriving at an unload facility after 6 a.m., Saturday, December 31, may elect to move their official spot time to 6 a.m., Monday, January 2, 2023. During this time frame, trains may be unloaded if desired.

Whether empty or loaded, customers who elect to move their spot time must contact BNSF Grain Operations at least eight hours in advance and advise of their intentions for train, power, and crew planning purposes.

There are no allowances beyond the time frames specified. Origination Efficiency Payment (OEP) or Destination Efficiency Payment (DEP) will be lost if customer(s) elects to operate outside of these allowances.

Please refer to Demurrage Tariff 6004-C to review the free time and charges for Christmas and New Year's.

Throughout the holiday period, BNSF will remain focused on keeping the Grain Network performing to meet demand.

CARLOAD TRAIN SERVICE
BNSF's Carload Christmas and New Year's operating plan will remain focused on meeting customers' expectations while matching operations to rail volumes.

Train service will not be curtailed due to the holiday; however, BNSF plans to minimize the number of yard, local, and road-switch assignments at terminals during the holiday consistent with customer activity and volume demand. Connecting carriers who have reduced operations for the holidays may cause delays on interline traffic.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF's Tracking tool by logging in with your username and password and selecting Track Your Shipment. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.

Customer Support and Grain Operations will maintain a limited staff on Christmas Eve and New Year's Eve until 6 p.m. Normal coverage will resume on the Monday following each holiday.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.